We believe that through resources we can make the continuum of care improve ~INtouch

Definition of Case Management

Case Management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote patient safety, quality of care, and cost effective outcomes.

Philosophy of Case Management

The underlying premise of case management is based in the fact that when an individual reaches the optimum level of wellness and functional capability, everyone benefits: the individuals being served, their support systems, the health care delivery systems and the various reimbursement sources.

Case management serves as a means for achieving client wellness and autonomy through advocacy, communication, education, identification of service resources and service facilitation. The case manager helps identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source. Case management services are best offered in a climate that allows direct communication between the case manager, the client, and appropriate service personnel, in order to optimize the outcome for all concerned.

Certification determines that the case manager possesses the education, skills and experience required to render appropriate services based on sound principles of practice.

Statewide Readmission Report

Medicare Fee-For-Service (FFS) Hospital Readmissions: Q1 2018-Q4 2018 for State of Arizona

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List of Providers in Arizona

Brookwood Dialysis Center


A residence for individuals who are at least eighteen years of age, have behavioral health issues and assistance with activities of daily living.


Home Health

Solace Hospice


Quail Run

Outpatient Treatment Center

A residence for individuals who are at least eighteen years of age, have behavioral health issues and assistance with activities of daily living.

Referral Specialists

If your interested in knowing who provides placement services in Arizona and what their background is, click below for the list serving Arizona. ~INtouch

Peoria Post Acute & Rehabilitation


A residential setting that provides care for at least one and no more than four adults who are participants in the Arizona long-term care system. The manager resides with the residents and integrates the residents who are receiving adult foster care into that person’s family.

Center at Arrowhead


A skilled nursing home is defined as an institution (or a distinct part of an institution) which is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care, or rehabilitation services for the rehabilitation of injured, disabled, or sick persons, and is not primarily for the care and treatment of mental disease.

Quality Transport


Additional Resources

Sound Physicians

The central issue facing the U.S. healthcare system is how to drive value – improving quality while keeping costs affordable. At Sound Physicians, we focus on healthcare value across the entire acute care episode, where half of all U.S. healthcare dollars are spent


Rovicare is a cloud-based software solution, capable of integration with your EHR system, that streamlines the acute care to post-acute care patient transfer process for all stakeholders.

Walker Services

TB Test for Discharge

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